We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
We collect the details provided by you on registration together with information we learn about you from your use of our services and your visits to our site and other websites accessible from them.
We may collect additional information you provide when giving us feedback or completing profile forms. We also monitor users’ traffic patterns and site use which enables us to improve the service we provide.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you news about products and services.
We like to hear your views to help us improve our service. From time to time, we may contact you by email to ask your opinions.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
This helps us analyse data about web page traffic and improve our site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Non-registered visitors to our site may be sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.
While you do not need to allow your browser to accept cookies in order to browse much of our site or to access many of our services, you must have cookies enabled if you wish to use most of our tools or to access any areas reserved for registered users. You can find out more about the way cookies work on http://www.cookiecentral.com.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our group of companies which we think you may find interesting.
You may request details of personal information which we hold about you under the UK Data Protection Act 1998. If you would like a copy of the information held on you please write to:
Customer Service Manager
75 Vansittart Road
Windsor SL4 5DB
If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible, or send a letter to us at the above address. We will promptly correct any information found to be incorrect.